The General Insurance
Code of Practice
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Previous Codes

The first General Insurance Code of Practice was introduced in 1994 and was one of the first of its kind in Australia.

The Code has been reviewed four times — in 1998, 2006, 2009 and 2012 — and improvements were made to ensure the Code remained relevant and met the needs of consumers.

For example, after the season of natural disasters in 2010-11, most notably the Queensland floods and Cyclone Yasi, improvements were made to the catastrophe provisions in the Code in response to public feedback.

The 2014 Code follows a 12-month comprehensive independent review.

Prior to the 2014 Code, the previous codes applied: