The General Insurance
Code of Practice
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Useful Contacts

To report an alleged breach of the Code, contact the Code Governance Committee.

For more information about the Insurance Council of Australia, visit the ICA website.

For more information about general insurance, visit Understand Insurance

To make a complaint to an insurer, contact the insurer directly. For more information on the complaints process, visit How to make a complaint.

To contact the Financial Ombudsman Service or for more information on the work of the Financial Ombudsman Service, visit the FOS Website.